GET IN TOUCH

Gift vouchers and E vouchers will have a expiration date of 2 years after this they will be void for all purchases on our website and they will not be able to be redeemed. Gift vouchers and E vouchers are Non-Refundable and Non-Transferrable.

We accept all major credit and debit cards via Maestro, Visa, MasterCard, we also accept PayPal.

We do not accept Cheques, however if you would like to make a bank transfer then please contact us and we can provide you with the details.

Yes, providing the order hasn’t been dispatched.

If you email us with your order number, we can then send you an invoice for the additional item/s.

Please sign up to our newsletter, you will be emailed any discount codes that we have, as and when they become available.

Please contact us straight away, if your order hasn’t left us yet then we can easily amend the order to go to the correct address.

If the order has already left us, we cannot take responsibility for this, however we will do all that we can to help.

The product page will tell you if the item you would like to buy is in stock, we will always do our very best to keep our website updated with the stock that is currently in the shop.

If the item is out of stock, you will be able to add your email address to be notified when the item arrives back into us.

Occasionally, we may email you to cancel and refund your order if the website is not updated with stock levels.

Here at Whitehouse Emporium, we really hope you’re happy with your order but we understand that sometimes things don’t work out. Please visit our Refunds Policy for more information.

We can cancel your order providing it hasn’t already been dispatched, if you think you would like to cancel your order please email us as soon as possible.

Please provide us with your order number and name and we will do our best to help.

If the order has not left us we will issue you a full refund back to your original payment method.

We dispatch all orders within 72 hours so you should receive them in 3-5 working days.

Please contact us and we will remove you from our mailing list.